Remote desktop management

System administration and technical support tasks can be performed directly on your PCs and servers without any presence of an on-site technician.

Advantages

• Better Assistance - removes the difficulties associated with users having to explain over the phone.
• Immediate resolution results from enhanced availability and less scheduling conflicts.
• Remote desktop management takes away the step of driving to your location and helps reduce your support costs.
• Scheduled system maintenance such as software & virus definition updates, backup processes, etc. can be completed in a timely manner.