Remote desktop management
System administration and technical support tasks can be performed directly on your PCs and servers without any presence of an on-site technician.
- Better Assistance - removes the difficulties associated with users having to explain over the phone.
- Immediate resolution results from enhanced availability and less scheduling conflicts.
- Remote desktop management takes away the step of driving to your location and helps reduce your support costs.
- Scheduled system maintenance such as software & virus definition updates, backup processes, etc. can be completed in a timely manner.